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Book online or call 01580830102

FAQs

All of our Inflatables are PIPA & RPII tested to comply with the European & British standard BS EN 14960: 2013 as set by HSE.

What do you class as a day hire?

A day hire would normally mean a delivery in the morning (AM) till 5pm although we can extend this time slightly if say for example your party finishes at 5-30 or 6pm. Also if your party is due to start say at 10am in the morning please tell us when you book and we will make sure your inflatable arrives on time.

What do you class as a day & evening hire?

AM delivery till dusk although if you are booking adult equipment we can extend the hire time.

What do you class as an evening booking?

For an evening booking we will guarantee delivery to you before 4pm till dusk or later if you are booking an adult inflatable (but don't be surprised if the inflatable turns up earlier than 4pm if the driver is in your area).

Last time we hired an inflatable on a day hire it was not collected till 8pm! why is this?

We say a day hire guarantees up until 5pm, as this is the time our drivers start their collections, in some cases where a lot of inflatables have to be collected our drivers can take some time to get around all of the addresses they have (so if you only book a days hire you will only pay for a days hire even if our drivers collect later into the evening).

My Postcode is not listed in your delivery areas?

Please call our office on 01580 830102 as we do sometimes cover other areas on request.

I'm holding my party at our village hall, can you deliver at 2pm and collect at 4-30pm?

Yes, all deliveries to halls and fetes etc. will take priority over our deliveries and collections, because we understand that you have to return keys etc. (for example if your fete finishes at 4pm, we will not expect you to wait around for us).

What if it is raining on the day of my hire?

We will always turn up with the inflatable if we feel it is safe to. (although if you wish to cancel due to the weather, we will not charge you providing you have not already taken delivery).

How do I pay for my hire?

Our drivers will expect payment on DELIVERY, although you can send payment before if you wish.

Do you set-up the inflatable for us?

Yes the price your quoted includes delivery, set-up and pack-away (some areas do carry a delivery charge, please ask when booking via telephone).

Can an Inflatable be set up outside on a hard surface (i.e. concrete)?

No, but certain inflatables can go on this surface (see suitability on the product), then we would supply groundsheets, safety mats and sand bags for anchorage (there will be an additional charge for safety mats, sandbags and groundsheets).

Can an Inflatable be set up on sand?

No! Sand is very abrasive and can damage an Inflatable, please bear this in mind if you have a sand pit in your garden as the children may try and take the sand onto the Inflatable.

Do you hold Public Liability Insurance?

Yes, we have a £10 Million Public Liability Insurance cover for all inflatables up to 40ft & £5 Million for inflatables over 40ft.

Terms & Conditions of Hire

  1. A responsible person over 18 years of age must supervise each inflatable at all times.
  2. Any soft play and/or other equipment hired must also be supervised by a responsible adult.
  3. The inflatable(s) must be secured to the ground at all times. The equipment must not be moved or re-positioned.
  4. No food or drinks are to be consumed on the inflatable (to avoid choking and mess).
  5. All shoes, badges and jewellery (e.g. large earrings, necklaces, etc.) must be removed to avoid damage to the equipment and injury to other users. It is recommended that spectacles and plastic alice bands are also removed. Adults must remove high-heeled shoes before stepping on mats.
  6. Ensure that the equipment is not overcrowded and limit the numbers depending on the age and size of children using it according to the recommendations printed on the equipment (on or near the front step of most inflatables).
  7. Do not allow children to take any hard or sharp objects onto the equipment, or anything large enough to block exits/entrances.
  8. No party-poppers, henna, face paint, coloured streamers or “silly string” can be used near or on the equipment, as these may permanently stain the unit, for which you are liable.
  9. No water or other liquid to be poured or sprayed onto the equipment unless designed to do so (i.e. Water Slides or Splash Runs).
  10. In wind speeds of 24mph+ the inflatable(s) must be switched off and not inflated until the wind speeds decrease.
  11. No smoking, barbecues, glass or animals on or near the equipment.
  12. Reckless or boisterous behaviour must not be allowed.
  13. Avoid large children and small children from using the equipment at the same time.
  14. Children must use slides one at a time and must not climb on the sides of the slide.
  15. Slides should be used in a sitting position, feet first – do not allow jumping from the top of the slide.
  16. If mats are supplied with your booking, please ensure that they remain where they were positioned during installation.
  17. Do not allow anyone to bounce on the step/front apron of the inflatable(s). The step is there to help users get on and off.
  18. No-one with a history of back or neck problems should be allowed on the inflatable(s).
  19. Do not allow users on the inflatable(s) during inflation or deflation.
  20. In the event of heavy rain, please leave the inflatable up but do not let anyone use it. Once the rain has stopped, a towel can be used to wipe away any water or bubbles.
  21. Ensure that the vent on the side of the blower is kept clear at all times.
  22. You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us.
  23. Our prices exclude VAT